Shipping & Delivery
Dear all customers :
10% OFF FOR YOUR FIRST ORDER
Thank you for register being a friend with TAT Canada.
You will receive a welcome email and there has a 10% coupon code that you can apply with check out to enjoy the 10% off.
*If you haven't receive the welcome email please check your junk box or email us for further information*
*If you miss your first 10% off order you can use the code for your second order or email us, we will check your account and send you other 10% off code to make you won't miss your 10% off.*
*Sorry due to the system and refund policy we can't help and not accept to refund the whole order and let you to replace your order again!! There has a 20% of your order handling fee will be charge!! Please check the refund and exchange policy!*
All the products are order directly from Japan TAT.
Your order will be shipped by EMS (Express Mail Service). Due to the COVID-19 it may take up to 7-20 working days( depends on your local post office) to reach you.
This may depend on Japan public holidays or delays by EMS.
★Notice of shipping revision★
From June 10th Japan Post had increase the shipping. So free shipping will be over $250 and 500g under.
All the over weight or under $250 shipping price will be increase.
*Due to EMS had stopped the shipment from Japan to North America by the COVID-19 getting heavier.
We still offer free shipping over $250 CAD and weight under 500g but extended the shipment days, we will ship all your order with UPS to our Vancouver location, after Vancouver location receive the parcel will ship to you immediately.
That's the only way we can offer free shipping to you guy! Your parcel will to your place around 7-14days.
Thank you so much for your understanding and support.*
Shipping and Handling Cost
***WE DO OFFER INTERNATIONAL SHIPPING , WE COUNT FOR WEIGHT***
Free shipping on orders of $250 or more to all worldwide *Some exclusions may apply for some remote areas.*
Enjoy free shipping (COVID-19 time will be 7-25 days ground) on select items throughout the store when your subtotal is $250 or more and weight under 500g.
LESS THEN 500G:FREE SHIPPING
*Please note that some items do not qualify for free shipping, such as the UV&LED LIGHT and DUST COLLECTOR, and DRILL MACHINE and BOOKS. Free shipping is not applicable if your order includes any of these items that are not eligible for free shipping, even if you purchase more than $200 in items that qualify. Your order is eligible for free shipping only when you purchase qualified items with the mark and spend more than $200 and under 500g.
**Please note that for the products in Japan sometime will have suddenly out of stock or limited item. TAT Canada will be notice you thought email and refund the item amount. We are not accept for request whole order refund if you are not read the refund and return policy clearly**
Order procedure ：
*Please note TAT Canada cannot be held responsible for the parcel missing by shipping company.*
If you lost your parcel please call your local post office to get your claim number, please note* Japan Post liability coverage maximum is $50 CAD* If you want to get more insurance coverage please contact us by e-mail before you place your order.